FreeLotto® Winners Club

In the interest of providing you with the fastest possible response to your inquiry, we have put together answers to the most Frequently Asked Questions. Simply click on any question below and it will bring you to the correct response.

Frequently Asked Questions

1. What is the Winners Club or F.A.S.T. Subscription Service?

FreeLotto® F.A.S.T. or FreeLotto® Winners Club is a subscription service offering the best way to ensure that you never miss a chance to win every day.
With your subscription you will receive:

  • Automated entry into 6 daily FreeLotto games.
  • 180 chances to win every 30 days!
  • Automatic prize claims!
  • Expedited prize payments!
  • A monthly World Lottery Newsletter!
  • 120 entries in the FreeLotto Lotto Pool!

You never have to worry about forgetting to play or losing a ticket. When you win, we even automatically process a prize claim for you, ensuring that you receive your prize. You will be charged a service fee for 30 days. The service charge will be renewed every 30 days.

2. How do I sign up for FreeLotto® Winners Club /F.A.S.T.?

The easiest way to register for FreeLotto Winners Club (also referred to as F.A.S.T). is to go to our website and click on the FAST or Winners Club tabs on the menu bar. You can also signup through promotions in Results emails.

3. How do I change my subscription player profile information name, address, e-mail address, etc?

Once you are logged in, you can easily change this information by clicking on "Edit Player Profile" or the "Account" icon while on the Freelotto site.

4. I forgot my password. What can I do?

To retrieve your password, simply visit the Freelottto website and click on the "Login" option.
From there you will see the "Forgot Password" option which will provide you with instructions on how to retrieve your password.

5. How do I change my numbers?

You many edit your number by visiting the Account section of the webiste. From there, please select the Winners Club/FAST tab. From there you will be given options to modify your numbers as well as your profile information.

6. How do I cancel my subscription?

You may cancel your subscription service by visiting the Account section of the website and selecting the Winners Club/FAST tab. From there you will be given options to cancel or modify your account. Should you require additional assistance, please contact us our customer service department who will be happy to assist you.
https://new.freelotto.com/contact

7. How do you notify me that my account is going to be renewed?

You will see a special message at the bottom of your results e-mail 10 days before the 30 day period is up that tells you when your subscription will be renewed.

8. How do you notify me if I am a winner?

As always, the Results Email contains the draw results for that day and indicates how many numbers you have matched in each game, as well as the $ amount of your winnings.

Automatic game entries and automatic prize payment processing are two of the main features for our FreeLotto subscription service. Because you are a subscriber it is not necessary to forward a win claim to us. Winners Club/FAST players' $1 and $5 wins are automatically paid to their credit card and will be indicated on your credit card statement as "PNI- Fast Prize Payment". These prize payments, processed as a credit to your account, will occur within 5 days of the win date.

All Grand Prize winners and Second Prize Winners are notified by U.S. Postal mail.Prize Claim Documents need to be completed, notarized, and returned to PlasmaNet.

9. How many numbers do I need to match to be a winner?

Here are the prizes awarded for matching numbers in our games.

Game 1:

Classic FreeLotto $1,000,000 Jackpot

Match 3 of 6 numbers, the prize is $1
Match 4 of 6 numbers, the prize is $5
Match 5 of 6 numbers, the prize is $300
Match 6 of 6 numbers, the prize is $1,000,000

In games 2-6 there are no 2nd, 3rd or 4th prizes. You need to match all numbers in order to win in these games:

Game 2: Win-a-Car
Match 6 of 6 numbers, the prize is a Luxury car worth $50,000

Game 3: Pay-Off-Your-Mortgage
Match 6 of 6 numbers, the prize is $100,000

Game 4: Fastcash: $10,000
Match 6 of 6 numbers, the prize is $10,000

Game 5: $100,000 GiveAway
Match 6 of 6 numbers, the prize is $100,000

Game 6: Superbucks
Match 7 of 7 numbers, the prize is $10,000,000

10. I am not receiving my results. What can I do?

We send out one confirmation e-mail for all games before the cutoff time for the day. Results e-mails are sent automatically each night after the winning numbers have been posted. If you are not receiving either of these, there are two possibilities. Perhaps you entered an incorrect e-mail address when you registered. It is also possible that your provider may block your access to receive e-mail from our company (We are a large mailer). In this case, it may be easiest to subscribe to a free e-mail account such as www.yahoo.com or www.gmail.com .

Now you can see your Results and the numbers you played for the last 30 days, as well as your Confirmation numbers (TSN). Simply visit our website at www.freelotto.com and login with your username. Click on "See the Results" near the top of the page. Then choose the date you would like to view, and you will see the Results and the numbers you played, as well as your TSN numbers.

11. How do I change my credit card information?

You may update your billing information by visiting the Account section of the website and selecting the Winners Club/FAST tab. From there you will be given options to modify your account. Should you require additional assistance, please contact us our customer service department who will be happy to assist you.
https://new.freelotto.com/contact

12. Still Need Help?

If your question has not been answered here or you are unable to make the changes you need, please follow the directions below to contact a FreeLotto Customer Care Representative and we will be glad to assist you. Please indicate what information you would like us to change. Please be aware that if you are asking us to change your numbers, the change will not go into effect until after we have confirmed to you that the changes have been made. Thank you fand Good Luck in our games!
https://new.freelotto.com/contact